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Letshego Acceptable Use Policy Training (LSA100)


Description



Course overview


Audience: Employees, contractors and authorised third parties who use LFSB systems or information. Delivery: Self-paced online learning. Estimated duration: 2 to 2½ hours, including assessments; validate this estimate during the pilot. No technical background is required.


Suggested learner journey: Welcome and policy reference → Modules 1 to 7 and their quizzes → policy acknowledgement → final examination → certificate. Save progress between sessions and resume from the last unfinished unit.



Learning objectives


Distinguish authorised business use from prohibited use and identify the route for policy exceptions.


Protect accounts, passwords and privileged access, and respond safely to suspicious messages.


Select approved storage, transmission and collaboration methods for business information.


Secure devices, remote connections, removable media and physical workspaces.


Recognise AI risks and apply the policy’s clear restrictions while escalating ambiguous cases.


Report suspected incidents promptly through the required channels and follow response instructions.


Demonstrate understanding through scenario questions and recognise personal and managerial responsibilities.




 

LETSHEGO FINANCIAL SERVICES BOTSWANA  |  INTERNAL TRAINING

Course structure


Module 1 — Understanding acceptable use | 15 minutes | 3 lessons and one quiz

Module 2 — Protecting accounts and recognising threats | 20 minutes | 3 lessons and one quiz

Module 3 — Handling information and communicating safely | 25 minutes | 3 lessons and one quiz

Module 4 — Securing devices and remote working | 20 minutes | 3 lessons and one quiz

Module 5 — Using artificial intelligence responsibly | 15 minutes | 3 lessons and one quiz

Module 6 — Keeping desks screens and records secure | 15 minutes | 3 lessons and one quiz

Module 7 — Reporting incidents and accepting responsibility | 15 minutes | 3 lessons and one quiz

Content
  • Module 1 Understanding acceptable use
  • Practical Activity: The Urgent Customer Report
  • Knowledge Check Quiz
  • Module 2 Protecting accounts and recognising threats
  • Module Challenge: The Urgent IT Request
  • Knowledge Check Quiz
  • Module 3 Handling information and communicating safely
  • Module 3 Assignment: Sharing a Customer Report Safely
  • Knowledge Check Quiz
  • Module 4 Securing devices and remote working
  • Practical Activity: The Private Group Trap
  • Knowledge Check Quiz
  • Module 5 Using artificial intelligence responsibly
  • Module 5 Challenge: The Convincing AI Answer
  • Knowledge Check Quiz
  • Module 6 Keeping desks screens and records secure
  • Practical Activity: Secure Your Workspace
  • Knowledge Check Quiz
  • Module 7 Reporting incidents and accepting responsibility
  • Final Module Challenge: Report It Before It Escalates
  • Test unit
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever