Workplace ethics, compliance, and information security are essential to building a respectful, trustworthy, and resilient organization. Act with honesty, fairness, and accountability; treat colleagues, customers, and partners with respect; and disclose potential conflicts of interest. Follow applicable laws, company policies, and role-specific procedures, and ask for guidance when requirements are unclear. Report suspected misconduct, safety concerns, or policy violations through the appropriate channels without fear of retaliation.

Protect information and systems in your daily work. Use strong, unique passwords and approved tools; secure devices and sensitive documents; and share confidential data only with authorized people for legitimate business purposes. Be alert to phishing, unusual requests, and other signs of fraud, and verify unexpected instructions before acting. Promptly report suspected data exposure, lost devices, or security incidents so the organization can respond quickly and limit harm.

Learning outcomes

By the end of this course, employees should be able to recognise unethical behaviour, protect customer information, identify phishing attempts, use company systems responsibly, and report suspected security incidents.